Staff
& Professionals

How to help young people with Social Communication Difficulties 

 

The following social communication skills are needed in order to communicate effectively:

  • Appropriate eye contact
  • Listening
  • Use and understanding of non-verbal communication e.g. tone of voice, facial expression, gesture, body posture
  • Ability to understand the speaker’s meaning
  • Ability to express appropriate ideas in the situation
  • Ability to start a conversation
  • Ability to repair a conversation, ask for clarification, give further information if needed, repeat or simplify if needed
  • Awareness of listeners’ feelings and the impact communication has on others
  • Flexibility in using and adapting language to the context
  • Ability to close a conversation

 

How to support...

Difficulty organising and expressing ideas

Useful strategies:

  • The adult could repeat back to the students aspects of his explanation
  • Encourage the student to repeat the information
  • Give suggestions as to how he can help himself be understood

 

May not use appropriate volume, pitch, stress and accent when speaking

Useful strategies:

  • Explore volume, pitch and stress through listening and playing music.
  • Role play using different tone of voice and identify speaker’s emotion.

 

Difficulty discussing abstract topics and topics outside his personal experience

Useful strategies:

  • Make note of topics the student is familiar with and explore other related topics.
  • Help the student gain visual information by using illustrated books, brochures, and even TV and film clips

 

Difficulty changing language to suit the situation

Useful strategies:

  • Talk about/role play different styles of communication in different situations.
  • Point out good examples as you observe them in real situations or use TV clips or role play.

 

May not be aware of the impact of what he says to others

Useful strategies:

  • Use real situations and explain the impact that something someone says has on other people.
  • Consider using Comic Strip Conversations, which is a particular approach to help analyse one’s own and other’s thoughts and feelings in a given situation.

 

May not alter language depending on the listener’s knowledge and interests

Useful strategies:

  • Discuss real situations and point out that he didn’t give the listener enough information or talked about something that the listener wasn’t interested in.
  • Practise talking about different topics so he has more confidence when conversing with others.

 

May not use appropriate vocabulary to explain how they/ another person feels

Useful strategies

  • See strategy sheet on ‘How to help pupils with emotional literacy difficulties’.

 

Difficulty understanding jokes and sarcasm

Useful strategies:

  • Raise the student’s awareness of non-literal language by exploring examples as they arise.
  • Introduce humorous books and poems.
  • Alert staff to the frequency of the use of non-literal language in the classroom and the difficulties it can cause for some pupils.

 

May not use appropriate eye-contact

Useful strategies:

  • Play games like ‘Wink Murder’ and draw pictures of each other’s faces in detail.  Note use of eye contact in videos and role play.  Discuss its importance

 

Difficulty listening to another person talking

Useful strategies:

  • Explain the value of listening, and the components of good listening e.g.looking at the speaker, not interrupting. Provide visual prompts for these.
  • Practice good listening and attention skills e.g. through playing Barrier Games.
  • Role play good versus poor listening skills and discuss consequences of both

 

Difficulty initiating a conversation appropriately without interrupting and closing a conversation

Useful strategies

  • Do role plays which provide opportunities to practise the skill within a relaxed environment. Model what to say.

 

Difficulty taking turns during a conversation

Useful strategies:

  • Discuss rules of conversational turn-taking e.g. good eye-contact, don’t change the subject, don’t interrupt.  Practice and give specific feedback e.g.’good point, but you have changed the subject from x to y’.

 

Further information can be found in Secondary Language Builders - Advice and activities to encourage the communication skills of 11-16 year olds available from www.elklan.co.uk.

Examples of What We Offer

Early Years

Our Early Years team follow the Greater Manchester Early Years Delivery Model (EYDM). They work in close partnership with health, local authority and social care colleagues to support early identification of speech, language and communication needs to ensure the right support at the right time for children, parents/ carers and settings.

School and Post 16

We work within with settings to identify and support communication needs. This could through training staff, modelling and coaching, whole class/ small group input and 1:1 interventions. There is a wide virtual training offer available for Salford schools. Please speak to the school/ college Link Speech and Language Therapist if you have any questions. 

 

 Enhanced Services

The Enhanced Speech and Language Therapy (SALT) Service allows settings to buy-in additional support. This is bespoke to each setting and might involve universal, targeted and specialist input and training. For further information, please contact  salttraining@nca.nhs.uk

 

I would also like to say that I am very impressed with the work Speech and Language Therapist is doing in school as well as the professional way she deals with my parents and her helpful advise to my staff. I believe credit where credit is due.

School staff

I have found working with the speech therapist very beneficial. She helps me to set achievable goals for the children by coming into the nursery and interacting with the children and getting to know them. She talks to us on a regular basis and updates us on what targets she would like the children to achieve next. She teaches us new strategies to use with the children which we find really useful, we try to incorporate this into everyday activities. Parent’s often comment on how much they appreciate the advice from our therapist. They also comment on how much progress their children have made since visiting her. We don’t know what we would do without her!

Anneka Williamson, Children’s Centre Practitioner

My child absolutely LOVES coming to see you, you are so good with him. We are extremely grateful for all of your care and support. He is counting down the days until we can come again.

Parent

I just wanted to send a quick email to say thank you for the training you delivered for us this afternoon, it was so useful and informative. It was great to have further training that was bespoke to Early Years and built on what we had done in the whole school training. We're excited to start implementing it for our children.

Early Years Teacher

EPs and SALT frequently work together during Multi agency meetings to clarify individual concerns and strengths. We develop joint objectives, that are regularly reviewed and evaluated to improve outcomes for children and young people. Parents and teachers comment that this work is effective and helps to increase their understanding and knowledge. Jointly we increase schools capacity, through conversations and training, to meet the needs of their pupils.

Joanne Snee- Educational Psychologist

I am new to the role and I have found all members of the team extremely helpful and have gone out of their way to support me.

School SENCo

This is great and I am so appreciative of your support. We have nothing but fantastic things to say about the Salford SALT team and the support that you have given to both of our children.

Parent